Website Terms & Conditions
When using tourismIceland.is or any other affiliated site of Tourism Iceland, you agree with our terms and conditions which shall be taken effect instantly. You are not allowed to use Tourism Iceland or any other associated website if you don’t agree to be legally bound by our terms and conditions.
Tourism Iceland has reserves to modify to the terms and conditions by making the changes online at any time. It is recommended to read the terms and conditions from time to time to make sure you know about any modification made by Tourism Iceland. If you continue to use our website or affiliated sites after the post of changes online, it means that you agree to be legally bound by the updated terms and conditions.
You decide to utilize Tourism Iceland and affiliated sites only for legal purposes and in such a way that you don’t violate the rights, stop or constraint any other person’s enjoyment and use of Tourism Iceland website.
The purpose of your use of Tourism Iceland is purely personal or to make legal requests to purchase the services or products provided, or sell the services you provide. You agree not to make any fake and dishonest request using our website. You agree not to make use of robots or any other automatic ways to reach the website until specially allowed by Tourism Iceland.
You characterize and guarantee that you:
a) Are not suspended by Tourism Iceland before or banned from this website in any way
b) Are not a straight opponent of a competitor of Tourism Iceland
c) Do not have multiple accounts on Tourism Iceland at one time
We allow you to utilize our website lying within the boundaries of these terms and conditions. While accessing the website, you may come across the content that is incorrect, aggressive, disagreeable, or unsuitable in any way. Tourism Iceland does not authorize this sort of content and can’t assure its correctness. So, you use and access the website at your own risk.
You are not allowed to duplicate, mimic, republish, move, post, communicate, transmit, make accessible to the public, or use content possessed by Tourism Iceland in any way except for personal use. Before its commercial usage, it needs the previous permission in written form from Tourism Iceland.
You are required to make an account and give us the information related to yourself to make use of our services or products on our website. You are accountable for keeping the privacy of the password of your account.
All of the responsibility is yours regarding the actions and happenings occurring in your account. You agree to tell us instantly if any illegal use of your account takes place.
The purpose of your account is only personal use. You are not allowed to imitate anyone else, make an account on behalf of anyone else, give email ID of others or make more than one accounts.
Tourism Iceland reserves the right to inactive your account at any time even without any warning.
Pricing & Inclusions/Exclusions
All the tours, services and products provided on Tourism Iceland website are usable and valid as per the dates are shown at tourismIceland.is or any Tourism Iceland affiliated website.
Suppliers or service providers can modify tour prices, dates, coverage, age requirements, inclusions, etc. Tourism Iceland is not accountable or answerable for any information about tours that are not directly provided by us.
The entire price mentioned on Tourism Iceland and its affiliated websites are per person unless specified.
Prices are set based on local tariff when quoting, exchanged at the usual foreign-exchange rates as concluded by Tourism Iceland. Price quotes may transform without any warning until a booking has been completed.
Price doesn’t include any use fees and local taxes until specified. The price includes foreign departure, port fees, security, immigration, park charges, customs, passenger facility fee, and international transportation tax.
Price excludes gratuities or tips to tour drivers, local guides, managers; visa and passport fees; personal insurance and luggage; any sort of personal item; parking charges and beverages or food that is not listed under items included on the product webpage of Tourism Iceland or any affiliated website.
Canceling and changing bookings
The cancellation of any tour can be made using an electronic voucher that you will get on email after you book the tour. There will be an edit booking option that enables you to change or cancel the booking. If you are unable to do such actions it means that the time has expired to do so.
If the modification involves extra price, you will get an online invoice. The requested modifications will not be completed unless the invoice has been paid.
There will be no extra charges for modifying or rearranging the booking for car rentals or day tours, but the price can be changed depending on new plans.
At the time of booking, you will be able to select a pickup location and starting time. If you don’t reach a specific time and selected location, your reservation is non-refundable.
When booking self-drive tours or holiday package offered by Tourism Iceland, you have to give your flight number. In case you are unaware of flight info at the time of booking, you can update it later. This information must be turned within 7 days before you reach here.
Altering the total number of persons in a booking to a smaller number is considered as cancellation. For car rentals and day tours, modifications have to ask for with minimum 24-hour notice. All appeals for modifications must be made a minimum 7 days earlier for Holiday Packages, All-In-One Self Drives, and multi-day tours.
Terms of payment
While booking online, the complete payment will be deducted from your credit card. You can also reach us using email and pay 15% down payment if you want to book for a group or want to avail a package of more than 15 people. After that, we will begin reserving your tour for the best price possible. The rest of the payment must be paid 30 days before your arrival here. Contact firstname.lastname@example.org for this service.
If interested to book self-drives or all in the one-holiday package offered by Tourism Iceland, it can be reserved with a 50% of down payment. The rest of the payment should be paid before 30 days of your arrival.
All the fees and prices listed and charged on Tourism Iceland are made in Icelandic krona. It is possible to view price in other currencies to get the idea but final payments are always made in ISK.
If you select the option of payment through bank transfer, you can pay in any currency you want to.
Tourism Iceland is not responsible for any sort of damage, destruction, loss, injury, impairment, mishaps, harms, fatalities and sickness throughout your tour. Same is true for any sort of modification on tour plan because of weather, road conditions and strikes.
Tour operators reserve the right to modify the route, plan, and order of places visited if required depending on the conditions of weather and roads or may be due to unexpected and unpredictable reasons.
If you have any issue related to our partners please contact us at the email email@example.com and we will keep your rights.
While purchasing from Tourism Iceland, it will record only some information which includes the name you have registered for booking, nationality given, and location of booking, email ID, contact details and payment method used.
Tourism Iceland has the right to provide your email and contact details to service providers along with which a client has scheduled a tour. The purpose of this is to only facilitate communication among client and service provider.
In case the customer mistakenly enters the wrong email address or contact detail or given an email ID that for some reason has issues getting messages, Tourism Iceland is not responsible for any break in communication. If the customer doesn’t reply to emails, Tourism Iceland is not responsible for the issues creating because of lack of communication.
Tourism Iceland never saves or has the capability to see the credit card information like credit card numbers, full names of owners, CVC numbers or expiry dates.
At the time of booking a tour or buying the product from Tourism Iceland website, you are permitting electronic communications to satisfy legitimate requests for selling commitments.
When making purchases, both parties shall humbly agree to and perform all the responsibilities, associated rights and complete duties in good belief.
Tourism Iceland terms and conditions are operated within the customs of Icelandic law and are according to the law of Iceland.
Governing Law and Jurisdiction
This contract shall be entirely administered by and taken in agreement with Icelandic law.
Any arguments and quarrels rising out or in association with this contract shall entirely be given to and settled by the district court of Reykjavík.